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BlackBerry® Z10

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Contributor
Posts: 47
Registered: ‎08-06-2012
My Device: Passport and Z10
My Carrier: Rogers / Thunder Bay Tel
Accepted Solution

Call log details

I know the Z10 has call summary information available on the device.

 

Is there anyway to get the call details (tel#, date/time and duration)? I need this info to fill out call history reports for work.

 

Thanks

 

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Call log details

Yes.

 

In your Call Log > touch and hold the call in question.

On the right side pop-up, touch the ⓘ icon and you will be given all of the info you asked.



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Contributor
Posts: 47
Registered: ‎08-06-2012
My Device: Passport and Z10
My Carrier: Rogers / Thunder Bay Tel

Re: Call log details

That's just what I need! Thanks!!
Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Call log details

You are very welcome.

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Contributor
Posts: 13
Registered: ‎03-21-2013
My Device: Z-10 STL100-3
My Carrier: T-Mobile

Re: Call log details

I have a similar problem.  However, I do not get the ⓘ icon when I press and hold the number in call log! The ⓘ icon has shown up randomly a time or 2, so I know it "should" be there, but alas, all I get is call, text, view, copy and select more.  Asa nurse, is critical I maintain a call log for work, so any ideas would be most welcome.

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Call log details

cd1229, you're looking in the Hub, not in the actual phone app itself.

Follow the directions I posted above.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 13
Registered: ‎03-21-2013
My Device: Z-10 STL100-3
My Carrier: T-Mobile

Re: Call log details


Got it, I have tried to figure this out numerous times, down several different avenues. Thanks!

New Contributor
Posts: 6
Registered: ‎09-10-2013
My Device: Blackberry Z10
My Carrier: Verizon

Re: Call log details

I tried that, but it only shows me the 5 incoming calls with the date and duration. I need the specific time the calls came in as well.

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Call log details


pjangert wrote:

I tried that, but it only shows me the 5 incoming calls with the date and duration. I need the specific time the calls came in as well.


this is very easy.

 

In your Call Log > touch and hold the call in question.

On the right side pop-up, touch the ⓘ icon and you will be given all of the info (time call was made/received, duration)  you asked.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 6
Registered: ‎09-10-2013
My Device: Blackberry Z10
My Carrier: Verizon

Re: Call log details

Any way I can upload a pic? All I see are the calls and the date and duration of each after hitting the i button in a list under the contact's name, with buttons below to contact the person a number of ways.