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BlackBerry® Z10

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New Contributor
Posts: 7
Registered: ‎02-20-2014
My Device: Z10
My Carrier: +

Call volume stilling

Hello Everybody,

 

I have got a problem.

When I'm talking with somebody, I would like to adjust the in-call volume.

I'm pressing the buttons, but when I do it, the sound is jamming, stilling while I press the button.

The same situation with headset.

With music player it is no problem at all.

 

Please help me.

Thank you!

Gabor

Forums Veteran I
Posts: 1,863
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: Call volume stilling


gabeszku wrote:

Hello Everybody,

 

I have got a problem.

When I'm talking with somebody, I would like to adjust the in-call volume.

I'm pressing the buttons, but when I do it, the sound is jamming, stilling while I press the button.

The same situation with headset.

With music player it is no problem at all.

 

Please help me.

Thank you!

Gabor


Swipe down - Settings - Main Volume - Always Adjust Media Volume - Off

New Contributor
Posts: 7
Registered: ‎02-20-2014
My Device: Z10
My Carrier: +

Re: Call volume stilling

No, it wasn't help.

I try to write down my problem a little bit detaily. In a call if I press the button, the volume is higher/lower (it depends which button I press) but while i press it, i can't hear from the speaker...

New Contributor
Posts: 7
Registered: ‎02-20-2014
My Device: Z10
My Carrier: +

Re: Call volume stilling

Any ideas?

Forums Veteran I
Posts: 1,863
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: Call volume stilling

My phone is set to 'always adjust media volume'.
During a call I can set volume up and down with speaker on or off without affecting the sound.
New Contributor
Posts: 7
Registered: ‎02-20-2014
My Device: Z10
My Carrier: +

Re: Call volume stilling

So you mean, this is a hardware problem?
Forums Veteran I
Posts: 1,863
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: Call volume stilling

Try updating to OS 10.2.1.2141
New Contributor
Posts: 7
Registered: ‎02-20-2014
My Device: Z10
My Carrier: +

Re: Call volume stilling

It is on my z10.
Forums Veteran I
Posts: 1,863
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: Call volume stilling

You will have to compare with other Z10's.

Mine is:

STL100-2

SW 10.2.1.2102

OS  10.2.1.2141

Hardware fault is unlikely.

New Contributor
Posts: 7
Registered: ‎02-20-2014
My Device: Z10
My Carrier: +

Re: Call volume stilling

STL100-1
SW 10.2.1.2102
OS 10.2.1.2141
Other guys have no problem.
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