04-10-2013 01:39 PM
Sorry if somebody has posted this but when I open my phone screen like to make a call it sometimes takes it a few seconds to show the name for the numbers in the call log. This new phone is suppose to be so fast why does this happen then? I've never saw a phone work this slow to not show the names any time you open the call screen
04-10-2013 03:26 PM
That's not common with this phone. I open my phone app and BAM, there's my call log displayed within a half second.
Start with a battery pull. Remove your battery while your phone is powered on then replace it.
And yes, this phone is supposed to be fast so don't expect slow responses from it with everything you try to do.
04-10-2013 06:17 PM
05-17-2013 09:53 AM - edited 05-17-2013 09:54 AM
I have the same kind of problem:
When I tap a contact or dial a number, it takes about 10s (!!) before the phones reacts and effectively dials the number. This is really unusable.
Another problem is that the bluetooth does not work well. It's connected with my car's handsfree but the call it not always transfered to it. Even the hang up, hang on commands are not always working.
A last problme is that receiving pictures via NFC is not supported... just ennoying but not critical :-)
05-17-2013 10:08 AM - edited 05-17-2013 10:10 AM
The reason is that carriers do not support voice over LTE. So when you proceed to make a phone call, the phone has to switch down from LTE to HSPA/3G in order to make the voice call. This is the reason for the delay.
The iPhone 5 must do the same thing.
05-17-2013 10:18 AM - edited 05-17-2013 10:18 AM
thanks for your answer but... I don't this I have 4G coverage here. Is there a way to see it?
If it's really the case, then the Z10 must show the Dialing screen. But here, when I tap a number, nothing happens for 10s before the dialing screen appears.
I don't have a problem if dialing takes 10s, but something must happens. here, it looks like it's freezing...
thanks for your help.
05-17-2013 11:48 AM
The phone app has been drastically improved in OS 10.1.x and launches immediately.
If you're using OS 10.0.10.x or 10.0.9.x, then you will need to wait for your carrier to push out the update.
05-17-2013 12:16 PM
When I tap on a number, the phone app opens up immediately on my Z10. Then there is a delay of a few seconds while the phone switches from LTE to HSPA/3G+ in order to make the voice call.
NOTE: I only have a few native apps installed on my device. No Android ports such as Skype or any sideloaded apps.
05-17-2013 12:30 PM
I do not have 4G coverage here.
To be sure, I forced to 2G and have the same issue. When I tap a number or tap the dial key, nothing happens for many seconds before it shows it's dialing.