Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Posts: 10
Registered: ‎06-18-2013
My Device: Z10
My Carrier: Kabel Deutschland

Re: Callers can not hear my voice on blackberry z10

[ Edited ]

That was exactly my problem. People could not hear me if I used internal microphone. "Loudspeaker" and bluetooth worked well. I have tried to do factory reset several times. I have tried to downgrade OS to I have reflashed it with 2 new leaked OS versions of 10.1. I have even tried to flash it with experimental 10.2

Nothing helped. Then I have given up and sent it to repairs. Luckily here in Germany T-Mobile is more efficient and they have given me replacement after 2 days. I have never used any case with my phone. So, I'm not so sure that this is not a hardware issue.