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BlackBerry® Z10


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New Contributor
Posts: 6
Registered: ‎12-24-2013
My Device: z10
My Carrier: vodafone

Camera Disabled

Hi,

 

settings-->security& privacy-->parent control and there i turned off feature"camera and video features'.

After that when i tried to enable it ,it was not getting enabled.And I was  not able to see the camera icon

 

Plz help me ...!!

 

 

Regards

Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Disabled

Why did you turn off the camera and video features?

 

Do you have the Parental Control now disabled?



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New Contributor
Posts: 6
Registered: ‎12-24-2013
My Device: z10
My Carrier: vodafone

Re: Camera Disabled

[ Edited ]

I have the parent control,but i am facing the issue.I had disbled it

Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Disabled


Reboot: On the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot.

 

Now see if it's there.



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New Contributor
Posts: 6
Registered: ‎12-24-2013
My Device: z10
My Carrier: vodafone

Re: Camera Disabled

Hi ,

 

i hold the up & down volume keys for more than 20 sec.But ph is not getting rebooted.

when I am accessing the scanner,it is throwing that camera is already in use close any application using it.

 

Regards

Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Disabled

Ok, then just pull the battery while the device is powered on.



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New Contributor
Posts: 6
Registered: ‎12-24-2013
My Device: z10
My Carrier: vodafone

Re: Camera Disabled

[ Edited ]

tried pulling the battery..no use

same problem

Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Disabled


srpa01red wrote:

tried pulling the battery..no use

same problem


What is your Operating System loaded to your device? From the main screen, swipe down from the top black bezel to Settings > About... what is the OS Version listed there?



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New Contributor
Posts: 6
Registered: ‎12-24-2013
My Device: z10
My Carrier: vodafone

Re: Camera Disabled

OS version:: 10.2.0.1791   

 

s/w release10.2.0.424

Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Disabled

What third party apps do you have installed?

 

Any adroid apps sideloaded?

 

 



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