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Developer
Posts: 145
Registered: ‎07-26-2013
My Device: BlackBerry Z10
My Carrier: Vodafone

Camera not working after 10.2 update

[ Edited ]

Camera not working after 10.2 update, whenever i try to open my camera i get this error THE CAMERA CANT BE STARTED.......what the **bleep** is wrong with the update, its starting to **bleep** me off

 

Mod Edit: Removed inappropriate language to comply with Community Guidelines and Terms and Conditions of Use.

 

Posts: 94,672
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera not working after 10.2 update

You're advising other users in this forum for every issue to wipe and reload the OS on the device.

 

Have you done that which you're advising others?

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Trusted Contributor
Posts: 233
Registered: ‎10-13-2011
My Device: BB Passport, Z10 and PlayBook 64Gb
My Carrier: Proximus (BE)

Re: Camera not working after 10.2 update

Well, this may not help you very much but my Z10 camera is perfectly working after the 10.2 update.

 

So this may be related to a hardware problem?

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Developer
Posts: 145
Registered: ‎07-26-2013
My Device: BlackBerry Z10
My Carrier: Vodafone

Re: Camera not working after 10.2 update

correction, not on every issue

 

yes i have, so do advice

Posts: 94,672
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera not working after 10.2 update


ratishnarayanan wrote:

correction, not on every issue

 

yes i have, so do advice


I stand corrected, I see some on which you have not.

 

So, "many".  Too many.

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Developer
Posts: 145
Registered: ‎07-26-2013
My Device: BlackBerry Z10
My Carrier: Vodafone

Re: Camera not working after 10.2 update

hi, thank you

 

iam not sure if its a hardware problem, iam taking my device to the BlackBerry service center. Hope to see them resolve it.

Posts: 94,672
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera not working after 10.2 update

Since you haven't said, what specific OS release did you upgrade to?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Member
Posts: 2
Registered: ‎11-20-2013
My Device: Z10 STL100-1
My Carrier: airtel

Re: Camera not working after 10.2 update

Hi,
I seem to facing the exact same problem. Have been searching in the net for all possible solution but hit a road block. Funny how a Re start makes the camera work perfectly. After a couple of times it starts giving this error. Do you now have a solution for this problem? Do let me know if you need any other inputs from my side. I am using STL100-1 model and have upgraded the Os to 10.2.0.424.
Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Camera not working after 10.2 update

New Member
Posts: 2
Registered: ‎11-20-2013
My Device: Z10 STL100-1
My Carrier: airtel

Re: Camera not working after 10.2 update

Hi. Thank you for your response. The media licence was fixed when I upgraded to 10.2 so that doesn't seem to be the problem in my phone. I figured something out this morning and it's the strangest solution! If I use the volume up/down buttons to click a picture the camera starts working again Smiley Happy I think it's a hardware problem and some sort of a loose connection so giving the phone to the support center and getting it fixed. Thanks again! Cheers!