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BlackBerry® Z10

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Visitor
Posts: 1
Registered: ‎11-01-2013
My Device: z10
My Carrier: vodafone

Camera

For some unknown reasons camera know longer works as well as the video player after the device was plugged to windows 8 labtop.All possible solutions have been tried but to no avail.Battery pull,os upgrade but i still recieve "camera cant start".I need help here please...................................

Guru II
Posts: 21,530
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Camera

Camera could not start is usually a hardware failure of the camera module. I would talk to your carrier about a warranty replacement.

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Regular Contributor
Posts: 123
Registered: ‎11-05-2013
My Device: dev alpha c
My Carrier: rim

Re: Camera

you need download a new camera app .this app is 10.2.0
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Guru II
Posts: 21,530
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Camera


wangpengfei wrote:
you need download a new camera app .this app is 10.2.0

What???   I don't think so.  

 


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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!