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BlackBerry® Z10

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Contributor
Posts: 29
Registered: ‎12-05-2012
My Device: BlackBerry Red Passport
My Carrier: Tmobile

Can not delete text messages

Hi, i am trying to delete empty old text messages. I have tried everything. I tried to delete them one by one. I tried to delete them by selecting them and hit delete and even tried delete prior, no luck. I tried to reset the hub, but still there. My message in the text was deleted, but they still show up in the hub. Please help, thank you.
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Can not delete text messages

Hello srandazzo01,

 

Thank you for your question.

 

You may need to delete the entire chat history for that contact. Are you able to do so?

 

Cheers,


-FB


 


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Contributor
Posts: 29
Registered: ‎12-05-2012
My Device: BlackBerry Red Passport
My Carrier: Tmobile

Re: Can not delete text messages

Thank you for you reply. How would I delete the entire chat history? I tried delete prior, but no luck.