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BlackBerry® Z10

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New Contributor
Posts: 8
Registered: ‎10-31-2013
My Device: Z10
My Carrier: Vodafone

Re: Can't add new contacts after upgrading to 10.2

You mean UP and DOWN together. Right.
I've done that too.
Regular Contributor
Posts: 50
Registered: ‎07-27-2013
My Device: blackberry Z10
My Carrier: singtel

Re: Can't add new contacts after upgrading to 10.2

[ Edited ]

yes correct ,hmmm

sound like u need to reload your os Smiley Sad

New Contributor
Posts: 8
Registered: ‎10-31-2013
My Device: Z10
My Carrier: Vodafone

Re: Can't add new contacts after upgrading to 10.2

Ok. I'm trying it.
Regular Contributor
Posts: 50
Registered: ‎07-27-2013
My Device: blackberry Z10
My Carrier: singtel

Re: Can't add new contacts after upgrading to 10.2

let me know if works
Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't add new contacts after upgrading to 10.2

Reloading the OS is the last thing I'd try... but if you're already doing it, so be it.

 

After any OS upgrade on a BB10 device, it will take 48-72 hours for the device data syncing of email, contacts, social apps, etc., to complete and finish. High data transfer after an upgrade cause high processor use, which in turn causes high battery usage. Likewise, high processor use will cause some lag and initial slowness. Ignore and and be patient. It can take the 48 hours for all contacts to sync back to the device. And, the battery will recover after a few days. Just don't drain your battery to 10% or less each time, top off the charge. You'll notice a difference after a couple days.

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New Contributor
Posts: 8
Registered: ‎10-31-2013
My Device: Z10
My Carrier: Vodafone

Re: Can't add new contacts after upgrading to 10.2

That's why I was planning to reload it after 2-3 days.
New Contributor
Posts: 3
Registered: ‎11-25-2013
My Device: Z10
My Carrier: Rogers

Re: Can't add new contacts after upgrading to 10.2

I am experiencing the same issue with my Z10 after i upgraded the system with the latest Operating system. I have used blackbery for many years and it looks like this is the last straw.
Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't add new contacts after upgrading to 10.2


TorontoFS wrote:
I am experiencing the same issue with my Z10 after i upgraded the system with the latest Operating system. I have used blackbery for many years and it looks like this is the last straw.

Do you need help with this, or already made your mind up?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code