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02-06-2013 12:16 PM
When my Z10 is locked and a call comes in I see the screen, but it won't let me pull it all the way down. I keep trying for about 5 seconds but it only works every one in three times. And when I miss the call, my phone app freezes.
Any suggestions? Am I doing something wrong?
02-06-2013 02:43 PM
I've noticed this too - I was beginning to wonder if it was me. I see the prompt on the screen telling me what to do, but it takes 3 or 4 tries before it actually answers the phone. I'm going to have missed calls at this rate ....
02-06-2013 02:51 PM
Yes - I did miss a few calls already. But then I restarted the phone and it seems to be working again. My guess is that the app froze up or was getting bogged down for some reason and the restart cleared it for now. Hopefully it doesn't happen again.
07-16-2013 11:11 PM
I have had the same issues listed above.I thought it was my screen,till the screen cracked and it was replaced . Now I still have th same isue. The screen sensitivity is awful.
Is this a software/firmware issue.
BTW, Battery lifstill rubbish
01-05-2014 03:04 PM
I also found swiping not working properly, now I touch the centre of the screen for 1s then swipe down. My flip cover is also inconsistent in answering calls.
On the (hopefully correct) assumption that you've already done as described above (e.g., reboot your device), then your next diagnostic step would be to reload your OS and/or update to a more recent OS. Perhaps you are on a version that has such a bug, and updating to a newer version may perhaps cure it for you. You can find instructions here:
Good luck and let us know!