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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎04-10-2013
My Device: Blackberry z10
My Carrier: MTN

Can't get past agreement screen on BB Z10

Hi all,

 

Can anyone tell me how to get past the agreement screen on BB Z10. I've had the phone for 48hrs and still haven't set it up. I've tried everything from a battery pull, to reloading device software on Blackberry lnk, and it's still not working. Help me please, I'm so very very frustrated and just about ready to scream.

HELP!!

Developer
Posts: 107
Registered: ‎02-10-2012
My Device: Limited Developer Edition
My Carrier: WiFi

Re: Can't get past agreement screen on BB Z10

[ Edited ]

Do u mean the Licence and agreement at the first run screen?, try scroll all the way down then check "I agree" and swipe your finger bottom line right to left.,

If i've helped you use the like button (KUDOS)!
Follow me at twitter: @hektorc
Read my blog: http://hektor.in
Check my GitHub: github.com/hektorcyc
New Contributor
Posts: 4
Registered: ‎04-10-2013
My Device: Blackberry z10
My Carrier: MTN

Re: Can't get past agreement screen on BB Z10

The agreement itself isn't displayed, it's been uploading for 48hours. So the buttons are greyed out, and if I can't select the agree (which is greyed out) then I can't move on.

Frustrated!

Posts: 95,110
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get past agreement screen on BB Z10

uumoren, are you connected to WiFi at this point?



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New Contributor
Posts: 4
Registered: ‎04-10-2013
My Device: Blackberry z10
My Carrier: MTN

Re: Can't get past agreement screen on BB Z10

No, I'm connected to my mobile network.
Contributor
Posts: 16
Registered: ‎11-23-2010
My Device: Torch 9800
My Carrier: AT&T

Re: Can't get past agreement screen on BB Z10

I had the same issue with mine yesterday. I ended up having to pull the SIM and connect it to wifi and even then it didn't load straight away. Maybe this will get you past that silly agreement?

BES 5.0.3 MR 6 (Bundle 163)
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CDO.DLL v 6.5.8211.0
Developer
Posts: 107
Registered: ‎02-10-2012
My Device: Limited Developer Edition
My Carrier: WiFi

Re: Can't get past agreement screen on BB Z10

Can you please post your screen and BTW try using wifi network
If i've helped you use the like button (KUDOS)!
Follow me at twitter: @hektorc
Read my blog: http://hektor.in
Check my GitHub: github.com/hektorcyc
Posts: 95,110
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get past agreement screen on BB Z10


fantas wrote:
Can you please post your screen and BTW try using wifi network

three in a row to suggest that.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code