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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎04-29-2013
My Device: Z10
My Carrier: AT&T

Can't save or delete pictures

After taking only a few pictures a notice comes up to tell me the device cannot store the picture and then when I try to delete any of the other pictures, it won't let me do it.

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Can't save or delete pictures

Hey Funpeddler,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Do you have a media card in the BlackBerry Z10?  Also what error message do you receive when you try to delete the pictures that you have taken?  Also what version of BlackBerry 10 software are you currently running?  Go to Settings>About to find this info.

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 6
Registered: ‎04-29-2013
My Device: Z10
My Carrier: AT&T

Re: Can't save or delete pictures

Version 10.0.10.88

 

Would the media card be the Sandisk 4GB?

 

"The picture could'nt be saved"

 

"The Item(s) could not be deleted"

 

This occurs on any of the pictures including ones I transferred over to the Z10 from my Torch.\ui

 

Also, numbers in my contact database were transposed (mobil to work number) when I transferred data from my Torch.

 


Thanks for the help.

New Contributor
Posts: 6
Registered: ‎04-29-2013
My Device: Z10
My Carrier: AT&T

Re: Can't save or delete pictures

I forgot to tell you also that for some reason the settings for the phone change without me changing them.  It changes the mode to silent and I have not changed it meaning I have missed calls I needed to get.