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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎04-29-2013
My Device: z10
My Carrier: Bell

Cannot receive email over WiFi on some networks with Z10

I am experiencing some issues with Z10s and recieving emails on certian wireless networks.


The phone connects to the networks properly and can access the internet through WiFi, but email messages do no flow when connecting to some wireless networks.


The phone is connected through a BES10 server and works poperly over the cellular data and some wireless networks, but it seems that certian networks it will not connect.  I run one of the networks that they cannot connect from.


Any insight on this issue would be great.


Also iphones, older Blackberries, andriod devices all work correctly on this wifi network.  It is only the z10 that does not.



Guru III
Posts: 32,145
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Cannot receive email over WiFi on some networks with Z10

I have not had an issue yet with wifi but you can Look at my tips on wifi




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