Uhhh...sorry, but that's confusing. Earlier, you said your wife's iPhone could NOT properly see all of the photos...now you say that it can. So I am quite confused, and concerned that I've not been able to properly conduct tests that would attempt to replicate your situation.
Please understand that trying to help at an internet-distance depends heavily on accurate information posted...when the information keeps changing like this, it's kind of like whiplash. Maybe you did something different before this most recent post but neglected to mention it???
In any event, I agree that hopefully it was an isolated case.
Occam's Razor nearly always applies when troubleshooting technology issues!
New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.