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BlackBerry® Z10

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Posts: 3
Registered: ‎03-25-2013
My Device: Blackberry Z10
My Carrier: Thunder Bay Telephone

Cannot send emails; receive them fine but no sending

This is very dissappointing and has me considering switching phones.  This is my 5th Blackberry but not being able to send emails is huge and it has been like that since i did the update March 8th.  When is a solution arriving?  Also whats up with no sync to Outlook?  Come on Blackberry gave your sh#t together!

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Cannot send emails; receive them fine but no sending

Hey junit99,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Do you receive any specific errors when you try to send out emails or do you receive a clock icon?  If you do, please contact your network service provider and ask to be transferred to BlackBerry.  We are monitoring some SMTP server issues and we will need logs to investigate.

 

I appreciate your patience.

 

Cheers.


-ViciousFerret


 


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