Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

New Contributor
Posts: 3
Registered: ‎03-25-2013
My Device: Blackberry Z10
My Carrier: Thunder Bay Telephone

Cannot send emails; receive them fine but no sending

This is very dissappointing and has me considering switching phones.  This is my 5th Blackberry but not being able to send emails is huge and it has been like that since i did the update March 8th.  When is a solution arriving?  Also whats up with no sync to Outlook?  Come on Blackberry gave your sh#t together!

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Cannot send emails; receive them fine but no sending

Hey junit99,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Do you receive any specific errors when you try to send out emails or do you receive a clock icon?  If you do, please contact your network service provider and ask to be transferred to BlackBerry.  We are monitoring some SMTP server issues and we will need logs to investigate.


I appreciate your patience.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!