04-04-2013 09:48 PM
I am using the BlackBerry Link software to transfer my information (e.g., Contacts, Calendar, etc.) that was on my 9900. I am able to back up my data from my 9900 (Step 2), but when I connect my Z10, it doesn't show up on the BB Link (Step 3). I have tried switching cords. On the Z10, it says that my device is connected to a computer, but I cannot go any further to switch my data. Any ideas?
Solved! Go to Solution.
04-05-2013 04:31 PM
Are you following these steps to migrate your BlackBerry Bold 9900 data to your BlackBerry Z10 smartphone?
To clarify - Is your BlackBerry Z10 not detecting within BlackBerry Link when connected?
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04-05-2013 07:03 PM