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BlackBerry® Z10

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New Contributor
Posts: 9
Registered: ‎02-11-2013
My Device: Z10
My Carrier: Rogers

Cant see "from" address in email.

In email, I can see the senders name but cannot see their email address. Previously we would use "Show address" this function is gone.

 

Please Help.

New Contributor
Posts: 2
Registered: ‎02-12-2013
My Device: Z10
My Carrier: T-Mobile UK

Re: Cant see "from" address in email.

Not a fix, but a workaround!

 

If you tap & hold the sender's name, you get the option to add to Contacts.  You can then see the address there.  Not ideal by any means & definitely something that needs fixing.

Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: Cant see "from" address in email.

If you click on the name, a little black slide out appears from the right, drag that to the left and will show you the email addres under the senders name. 

 

 

IMG_00000023.png

New Contributor
Posts: 9
Registered: ‎02-11-2013
My Device: Z10
My Carrier: Rogers

Re: Cant see "from" address in email.

I tried that, I don't get the heading that you see with the email address. I only see the four options.

Highlighted
Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: Cant see "from" address in email.

Can you do a screen capture of what you see.. Press Volume up and Down at the same time.. and post it here.  Remember once you see the black slider, go to the bottom of it and slide it all the way to the left.