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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎03-31-2013
My Device: Blackberry Z10
My Carrier: Etisalat

Cant update to OS 10.1

Im still running os 10.0.10 on my z10...Im in the Uk and i have a vodafone sim card but i bought my z10 from dubai.. I keep trying to search for the update on my z10 but it keeps saying i have the latest software... iv even tried connecting on Blackberry Link but no update shows 

Posts: 94,683
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cant update to OS 10.1

Your carrier might not have released it yet.

Why do you have Etisalat as the carrier in your profile here?

 

Try the method listed here noting the first TWO bullet points.

How to Reload your Blackberry10 OS

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Highlighted
New Contributor
Posts: 6
Registered: ‎03-31-2013
My Device: Blackberry Z10
My Carrier: Etisalat

Re: Cant update to OS 10.1

I'm from Dubai but I'm just studying abroad for now in Manchester that's why I have the Vodafone sim
Posts: 94,683
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cant update to OS 10.1

Ok.

 

The instructions are in the thread...

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code