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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎02-08-2013
My Device: blackberry z10
My Carrier: 02

Charging led not working

I have been using my blackberry Z10 for the past week and I noticed that despite being told that the LED light should turn green when the battery is fully charged, and my settings are all correct, this simply is not happening.
I was wondering if it could be a fault in the phone or if it is a software issue.

 

Many thanks for your time,

 

Dan D

Posts: 95,517
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Charging led not working

Hmm... who told you that the LED should turn green upon full 100% charge?

 

I don't believe that is the case. You should see a full battery icon, and no yellow pulsating charge symbol thereon.



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Contributor
Posts: 12
Registered: ‎02-07-2013
My Device: Blackberry Z10
My Carrier: Bell Canada

Re: Charging led not working

That would be the first I've ever heard of it. From what I've seen it is just a red LED indicator for notifications, like any other crackberry I've owned. I've had some phones flash yellow when the phone is dying though.. Not sure this even does that, I've had it down to 5% charge on the first day but didn't actually look to see if it did or not..

New Contributor
Posts: 4
Registered: ‎02-08-2013
My Device: blackberry z10
My Carrier: 02

Re: Charging led not working

[ Edited ]

It says it in the Z10 manual.   

 

 

 

 

Posts: 95,517
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Charging led not working

[ Edited ]

What manual?

 

Does it indicate that green light IF the device is charging while turned off, or what?



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New Contributor
Posts: 4
Registered: ‎02-08-2013
My Device: blackberry z10
My Carrier: 02

Re: Charging led not working

[ Edited ]

e-gain.s3.amazonaws.com/external/content/Devices/BlackBerry%20Z10/20130127_BlackBerry_10-FullHelp-en.pdf

 

 here is a screenshot as well

 

http://www.flickr.com/photos/42733946@N02/8456358354/in/photostream

 

its on page 221

Posts: 95,517
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Charging led not working

Yea, that manual does state such, but that is when the device is turned off and charging. Not while on.

The onscreen icons apply when the device is powered on.



1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
Posts: 4
Registered: ‎02-08-2013
My Device: blackberry z10
My Carrier: 02

Re: Charging led not working

ok thanks for that

New Member
Posts: 1
Registered: ‎04-08-2013
My Device: Z10
My Carrier: Smartone HK

Re: Charging led not working

My BlackBerry Z10 has the similar problem too. I replaced the new battery and charged it (while the phone is off), the LED turned to green light, however after few days the LED light back to the previous problem even the battery is fully charged..
Visitor
Posts: 1
Registered: ‎07-01-2013
My Device: bb z10
My Carrier: verizon

Re: Charging led not working

[ Edited ]

why does the phone have to be off in order for the leds to work?  Makes no sense - can this be changed?

 

some of us cannot turn off our phones because they are all we have...