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BlackBerry® Z10


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Contributor
Posts: 28
Registered: ‎02-20-2013
My Device: Z10
My Carrier: Bell

Contact Name Screwed up

I updated the OS today with the new release from BB. This afternoon I was BBM'ing with someone named Campbell and all of a sudden the contact name was changed to "C.qampbell.r V." and it was changed to taht in my CONTACTS folder as well. I tried to change the name in CONTACTS and I saved it but it immediately reverted to the screwed up name. I would say that the BB folks have made a boo boo in their OS ! Anyone else ?

Posts: 96,071
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Contact Name Screwed up

The other user changed their BBM contact name.

And your BBM contacts are also listed in your Contacts folder.



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Contributor
Posts: 28
Registered: ‎02-20-2013
My Device: Z10
My Carrier: Bell

Re: Contact Name Screwed up

The other user is my daughter and she did not change her contact name. I mentioned that it did change both the BBM contact name and her name in my CONTACTS app and repeated attempts to edit and save the proper name don't work.

The name change happened from one BBM message send to another in mid conversation.

Highlighted
Posts: 96,071
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Contact Name Screwed up

Ok, can't explain that.

 

If she didn't change it, I don't know who did.

 

Sorry.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Forums Advisor III
Posts: 1,432
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: Contact Name Screwed up

Check on the phones if the Blackberry ID is working properly. Check to see that the contact name itself is proper.

 

More than this you could try calling Blackberry support.

Jerry G.
Contributor
Posts: 28
Registered: ‎02-20-2013
My Device: Z10
My Carrier: Bell

Re: Contact Name Screwed up

Ended up deleting her contact info and BBM id and then set her up again. No other way to get it fixed/edited.