07-25-2013 01:51 AM
07-29-2013 01:11 PM
Welcome to the BlackBerry Support Community.
Is this happening only for contacts with the country code added in the phone number field? Do you also have this issue when receiving phone calls from these contacts? If so, this KB article may provide more information. "Caller ID does not show associated contact when country code is included in phone number" http://blackberry.com/btsc/KB33685
Let me know if that helps.
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08-15-2013 12:39 PM
02-25-2014 12:34 PM
04-02-2015 03:14 AM
Have also spent hours to solve the same problem.
I do not understand what settings to be made.
Got myself a new Q10 and imported all my old contacts from my old BB Bold 9700, and the old imported contacts works just fine when I receive a text message, but the new ones that I add to the "contacts-app" will not display.
This way I do not know who it is from until I click on the name and have to go all the way in to the Contacts-app.bl***ing annoying.
I just swapped devices from another big mobilephone manufacturer whom have their motto "..it just works...."
Please help me so I do not have to regret this jumping of ships I just made.
Please, please help.
As I said I have spent hours....