02-19-2013 05:00 PM
HI all. Has anyone encountered a problem with customizing ringtones to specific contacts? i can set it up but it doesnt seem to play. I set my home phone with a song on my cell but when i call it, it reverts to the default ringer. and to top it off, i am not able to play any video or listen to any music after the call, i have to reset the phone. it says something like unexpected error cannot read file (10).
My contacts are save on my sim, when i call my cell using my home phone(which is saved on my sim card contacts) it adds that contact under the ALL category.
02-20-2013 06:13 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
We are aware of this happening with SMS messages but not phone calls. If you save the contact to the device memory and then test the notification do you have the same result?
Also is the music and video files saved onto your media card?
I look forward to your reply.
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02-21-2013 04:19 PM
Hi ViciousFerret. I transfered all my contacts to the device from the sim but it still wont work. I have the songs on the media card but i cant seem to transfer it to the device itself. ive been trying to look for the option but i cant seem to find it. i am going to try and take out the sd card and see if that will fix it.