08-28-2013 12:13 AM - edited 08-28-2013 12:18 AM
Cannot believe this in a Blackberry device. Contacts physically entered and used frequently are lost and not visible. Have tried all combinations of settings and synchs in the contacts menu. Sometimes just numbers appear in the directory and the names vanish. This is on my BB Z10 device purchased in April 2013. I dont see any help from RIM, can somebody help ???
08-30-2013 12:00 PM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding your missing contacts on your BlackBerry Z10 smartphones.
Do you have a backup of your contacts? Were they linked to any email address for wireless synchronization? Are all contacts within your Contact list set to display under Contacts - Settings.
If not, you will need to re-populate the contacts manually.
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