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Trusted Contributor
Posts: 116
Registered: ‎02-06-2013
My Device: Z10
My Carrier: Sasktel

Delete Message "on Mailbox & Handheld" or "on handheld"

Do you know how to set the BB10 to have this same options show when deleting a message? To be able to choose "delete on mailbox and handheld" or to just "delete on handheld".  This was a very GOOD feature on the old BB's.

Any advice welcome.


Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Delete Message "on Mailbox & Handheld" or "on handheld"

That feature was specific to the BIS service which is not used on the Z10. You delete on the handheld it deletes on the server (unless you have a POP account.)

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Posts: 13
Registered: ‎02-06-2013
My Device: Z10, 9530, PlayBook
My Carrier: Telus

Re: Delete Message "on Mailbox & Handheld" or "on handheld"

Hmm. I am curious now... When I delete on Z10 it does not delete on my IMAP account, only on the handheld.

New Contributor
Posts: 7
Registered: ‎02-07-2013
My Device: Q10
My Carrier: Rogers

Re: Delete Message "on Mailbox & Handheld" or "on handheld"

Same here. I was thinking that this would deleted on both if I kill it on the handheld. It still shows as unread on my computer.

New Contributor
Posts: 2
Registered: ‎03-24-2014
My Device: Z30
My Carrier: Orange

Re: Delete Message "on Mailbox & Handheld" or "on handheld"

What happens if you have a POP account?