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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎02-17-2013
My Device: Z10
My Carrier: Telus

Delete email on Z10 but keep in gmail?

Hello all,

     Just got my z10 yesterday and am loving it.  I have one question.  Ive searched like crazy for this but cant figure it out.  Any help would be appreciated.  Is there a way to delete an email on the Z10 but not have it deleted when I log into my gmail on a computer? I like to check out the email on my phone but then go on a computer later in the day to look at more important ones.  I know i had this in the past with older blackberrys, but not sure how it can be done on the Z10.  Thanks.

Ryan

Regular Contributor
Posts: 56
Registered: ‎02-07-2013
My Device: Blackberry 10
My Carrier: Z10 Rogers

Re: Delete email on Z10 but keep in gmail?

As of now this is not an option. Don't delete any emails off your Z10 until you open them on your computer.
New Contributor
Posts: 3
Registered: ‎02-17-2013
My Device: Z10
My Carrier: Telus

Re: Delete email on Z10 but keep in gmail?

Oh crud. Hopefully this will be an option in the future. Thanks for the reply
Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Delete email on Z10 but keep in gmail?

I think that the quick solution here is to make a folder for items that you don't want on the Z10 and move them to that folder, set that folder to not display on the Z10 and you won't see those emails. They will however still be on the gMail server in that folder.

 

This keeps things synchronized and it means that you don't have to read everything over again on the PC/MAC as they are all reconciled. Smiley Happy

-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
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New Contributor
Posts: 3
Registered: ‎02-17-2013
My Device: Z10
My Carrier: Telus

Re: Delete email on Z10 but keep in gmail?

Ok ill give that a try. Thanks for the advice. Great device so far. Traded in iphone yesterday for the z10
Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Delete email on Z10 but keep in gmail?

If it works for you, don't forget to mark it as solved. Smiley Happy
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. Smiley Happy
Posts: 94,232
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: Delete email on Z10 but keep in gmail?


deanclean wrote:
Oh crud. Hopefully this will be an option in the future. Thanks for the reply

It likely won't be available in the future.

 

The Z10 uses Active Sync technology and simply the smartphone only reflects email on the phone from what it sees ON your email server. Delete it on the phone, it deletes on the server. That's the way this technology works.

 

If you want an email saved for future reference, don't delete it. Or file it away in a different folder to remove it from your main inbox.

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Re: Delete email on Z10 but keep in gmail?

Thanks JSanders, but email sent on my Z10 does not show up as Sent in my imap mail server (www.fastmail.fm) unlike my BB9900 which, like the iPad, faithfully transmits everything to the imap server. The other thing I noticed is that the Z10 does not move to folders, it copies to folders, leaving the Inbox on the z10 full. Or have I missed a setting somewhere? Thanks for your expert input here.
Posts: 94,232
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Registered: ‎04-01-2008
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Re: Delete email on Z10 but keep in gmail?

[ Edited ]

I'll be honestly, I am not an expert on IMAP folder syncing... I don't believe IMAP syncs folders at all.

ActiveSync accounts do.

 

Let me get a friend to review this for you.

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Hall of Famer III
Posts: 57,243
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Re: Delete email on Z10 but keep in gmail?

With GMail (which I have integrated as IMAP), the folders don't actually even exist...GMail uses "labels" rather than true folders, but on the Z10, they are represented as folders, so it's essentially the same thing.

By default, they don't actually sync, but you can view them via the blue bar at the top of the message list...that gives you a selector to view your various server-based folders. In the Account Settings wizard, however, you can control the actual sync to the device of your other folders.

As for Sent Items, those do (for GMail) go into the proper server folder (label) when sent from the Z10.

As for moving (filing, in the Z10 inteface), those do properly (for GMail) get applied to the proper folder (label) and are effected as a true move, no longer showing in the Inbox.

Now, again, this is all as applied to GMail -- I do not know if it works the same on other IMAP service providers (it should, but one never knows).

You might want to try removing and re-integrating the account, using the Advanced configuration screens (rather than the Wizard) so as to be sure that it's properly integrated for full IMAP.

Hope that helps!


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