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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎09-17-2013
My Device: Z10
My Carrier: Vodafone
Accepted Solution

Disable popup asking to install BB Link when connecting Z10 to Car USB jack

Hi,

my car has an inbuilt USB jack which I want to use  to charge my Z10. Unfortunately as soon as I connect the phone a dialog pops up on the phone asking to install BB Link - which of course is not possible. There is a button to close the dialog but it pops up again a few seconds later.

 

Does anybody know a way to stop the phone showing this dialog (other than installing BB Link on my car Smiley Happy).

 

Thanks for any help,

 

ciske

Contributor
Posts: 21
Registered: ‎06-18-2013
My Device: Blackberry z10
My Carrier: vodafone

Re: Disable popup asking to install BB Link when connecting Z10 to Car USB jack


Are you trying to do this through BES? If so it may be best asked in those forums, otherwise as far as I know if you don't have link installed it'll constantly ask for install prompt. Only way that may stop is if you enable mass storage mode in storage.
Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Disable popup asking to install BB Link when connecting Z10 to Car USB jack


techahead wrote:

Are you trying to do this through BES?

Read his post. His AUTOMOBILE is asking to install Link.

 

@ Ciske68, what manufacture is this, have you inquired of the auto manual, since this is the auto's onboard system asking this?

 

 



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New Contributor
Posts: 2
Registered: ‎09-17-2013
My Device: Z10
My Carrier: Vodafone

Re: Disable popup asking to install BB Link when connecting Z10 to Car USB jack

Thanks for your quick replies (and actually it was not the car but the phone were the pop up was shown).

 

The hint for checking the mass storage was very useful. What did the trick was the following (on the phone):

 

Settings=>Storage=>Access Storage/Memory => switch how the USB connection is determined from "Automatically" to "Windows"

 

(Note: I am using a German OS so I am guessing at the exact setting names but hopefully this should give any person having the same question give an idea on what to do).

New Developer
Posts: 30
Registered: ‎11-13-2008
My Device: Not Specified

Re: Disable popup asking to install BB Link when connecting Z10 to Car USB jack

Thank you!

 

I was given this Q10 and when I plugged it in to my computer I was greeted by that annoying message.

 

Now I know how to get rid of it.  

 

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