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BlackBerry® Z10

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New Contributor
Posts: 7
Registered: ‎02-15-2014
My Device: Blackberry Z-10
My Carrier: Blackberry

Re: Display Option

Hi Dear,

 

Rotation lock is white.... My picture, Videos are not rotating. Compass app does not open it shows ERROR that "your device does not support the necessary sensors for this application." While playing games i am not able to tilt & i lose gameSmiley Sad 

I think my phone needs repair...

Posts: 94,247
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Display Option

How did you install the 10.2.1 OS?

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New Contributor
Posts: 7
Registered: ‎02-15-2014
My Device: Blackberry Z-10
My Carrier: Blackberry

Re: Display Option

I got software update msg from Blackberry

Posts: 94,247
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Display Option

Go to App World and download the BlackBerry Virtual Expert app.
Run the Sensor test for the Accelerometer (at the bottom of the screen > choose test > Accelerometer).
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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New Member
Posts: 643
Registered: ‎05-29-2011
My Device: BlacckBerry® Passport & PRIV
My Carrier: EE. UK

Re: Display Option

Hi yeah sorry. Not been on for a while and didn't relaise I was offering the same lol

Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)
New Contributor
Posts: 7
Registered: ‎02-15-2014
My Device: Blackberry Z-10
My Carrier: Blackberry

Re: Display Option

Hey Dear,

 

I have already done that test & it failed.... Tilt, sensor all failed.  I guess my device sensor is not working... Got to go Blackberry Service Centre....Smiley Frustrated

Posts: 94,247
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Display Option

Ok, I don't know what all you've done.

 

Perhaps telling us what all you've done could save you time, makes sense to me.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code