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BlackBerry® Z10

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Contributor
Posts: 18
Registered: ‎05-24-2013
My Device: Z10 STL100-3
My Carrier: Rogers

Download interrupted 10.1.0.273 Software relase

Phone tells me everyday i have an update, when i attempt to install the update I get  error message "Software Update Interrupted"

 

I have also, tried installing update through blackberry Link, says download seccessful on the ocmputer  but my phone still tells me i need the update. 

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Download interrupted 10.1.0.273 Software relase

At your Settings > About, what is the Software version installed now?

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Contributor
Posts: 21
Registered: ‎06-18-2013
My Device: Blackberry z10
My Carrier: vodafone

Re: Download interrupted 10.1.0.273 Software relase

seems like this is some conflicting app searched and found a similar issue

 check the thread here

http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Software-Update-Interrupted-Version-2-0-0...

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Download interrupted 10.1.0.273 Software relase

Of course, that link applies to a PlayBook.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code