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BlackBerry® Z10

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Posts: 3
Registered: ‎12-02-2013
My Device: Z10
My Carrier: Telstra

E-mail Attachments wont download

Hi,

I am hoping this has been covered somewhere or someone may have experienced The same issue. I received my Z10 in April this year and generally find it ok, no where near 100 % happy but ok. The main source of my frustration is The inability to open e-mail attachments regardless of size or doc type. The attachment goes to about 2/3rds and then stops and will not download any further. The problem is I cannot send it to another device to open as it has not downloaded in The first place. Of course not an issue if I am in The office but a right pain when I am out in The field and have been sent documents which I cannot download or open.

 

Any constructive help would be very much appreciated

 

Cheryl