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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎05-08-2013
My Device: z10
My Carrier: local store

E-mail file problem

Dear , im having a problem with my mails that im receiving on my blackberry z10 , i always receive an attachment .dat and cant read it or open it please help cause its getting frustrated
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: E-mail file problem

Hi ahmadhfz,

 

Are you receiving a winmail.dat file attached to your email messages?  If so, take a look at the following article to see if it helps.

 

KB03820 - A winmail.dat file is attached to a received email message instead of the original attachm...

 

Thanks.

 

-CptS

 

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