Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Regular Contributor
Posts: 71
Registered: ‎02-01-2013
My Device: BlackBerry Z10 Limited Edition
My Carrier: blau.de

Re: Email message can't be displayed

I've upgraded to leaked 10.1 and this problem seems to be gone. At least, it never came back since upgrade.


However, I didn't restore from backup after upgrding so can't say whether backup -> upgrade -> restore sequence will also work.

With best regards,
Oleksii Serdiuk
Regular Contributor
Posts: 83
Registered: ‎06-28-2013
My Device: Passport & Classic, Priv
My Carrier: Voda UK

Re: Email message can't be displayed

It also can be a result of a bug that happens when you delete a message while a reply is in progress. Ie you reply to the message and delete the original before the sending is complete. You do not need to delete your account. You need to force resync by stop email sync and renew it.