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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎09-18-2013
My Device: Z10
My Carrier: T-mobile UK

Emails keep disappearing, set to push, exchange 2003

[ Edited ]

Hi,

I setup BB Z10 through EAS (exchange 2003) with push enabled an my emails keep disappearing form the handset and then they are back again, there is no issue when sync intervals set to 5 minutes though. This is specific to one user as others have no problems at all.

Has anyone experienced the same or similar and found a solution to it?

Any help will be appreciated.

Thanks

 

Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Emails keeps disappering, set to push, exchange 2003

how many emails in teh inbox?

 

why set to sync every 5 minutes? keep it on push all the time

 




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New Contributor
Posts: 4
Registered: ‎09-18-2013
My Device: Z10
My Carrier: T-mobile UK

Re: Emails keeps disappering, set to push, exchange 2003

I keep 30 days worth of emails, if I set to sync every 5 minutes everything is working as it should however when set to push emails keep disappearing and coming back again at lease 3-4 times per hour