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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎05-22-2014
My Device: Blackberry Z10
My Carrier: airtel

Error installing the apps.

after downloading the apps from BlackBerry world, (BlackBerry Z10 with OS 10.2.1.1057) it's giving error in installing.
Developer
Posts: 139
Registered: ‎11-04-2012
My Device: BBTEN
My Carrier: ooredoo

Re: Error installing the apps.

Hi Sanjee

be more specific question,
whether the error every time to install the application?
what just one particular application? try to see the size of the application being downloaded is too big
let us know what the error message that appears when installing an application

Ades Ganteng
New Contributor
Posts: 3
Registered: ‎05-22-2014
My Device: Blackberry Z10
My Carrier: airtel

Re: Error installing the apps.

Every time I try to install the application after download, irrespective of the size, the error message " error installing the application " is being displayed.
Developer
Posts: 139
Registered: ‎11-04-2012
My Device: BBTEN
My Carrier: ooredoo

Re: Error installing the apps.

Have you tried refreshing App World? Go to “my world”, select “available” on top right, then select the overflow on bottom right and select “refresh”. That may help.

Good luck

Ades Ganteng
New Contributor
Posts: 3
Registered: ‎05-22-2014
My Device: Blackberry Z10
My Carrier: airtel

Re: Error installing the apps.

Yes, I have refreshed and tried. But it's not working.
Contributor
Posts: 21
Registered: ‎07-25-2014
My Device: Blackberry Z10
My Carrier: Airtel

Re: Error installing the apps.

i m facing the same problem. cleared BB world cache, wiped data, did factory resetting, removed battery, sim card, sd card... but its not working... really frustrating.... 

any solution????

Contributor
Posts: 103
Registered: ‎07-28-2014
My Device: z10
My Carrier: rim

Re: Error installing the apps.

have you tried rebooting your operating system?

Contributor
Posts: 103
Registered: ‎07-28-2014
My Device: z10
My Carrier: rim

Re: Error installing the apps.

does your phone shows some os updates?

Contributor
Posts: 101
Registered: ‎07-28-2014
My Device: z10
My Carrier: rim

Re: Error installing the apps.

Firstly you have to refresh your data setting and after this it will not properly download then need to restart.