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New Contributor
Posts: 5
Registered: ‎02-19-2014
My Device: Q5
My Carrier: mobifone
Accepted Solution

Error "Too many devices are connected to this account"

I've just bought a new z10, i used BIS from my network too.

But when i set up my work email via Microsoft Active Sync, z10 told me "Too many devices are connected to this account" ... What can I do now for this problem???

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Error "Too many devices are connected to this account"

This means that you have connected more devices to this single email then the limit - To access this email on more devices you will need to disconnect this email from the previous devices you have connected to it

Regards Eree - Follow me on Twitter - Facebook - Google+

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New Contributor
Posts: 5
Registered: ‎02-19-2014
My Device: Q5
My Carrier: mobifone

Re: Error "Too many devices are connected to this account"

Yeah, i used some model blackberry before my new z10, but i sold all of them.

So how can I disconnect my email form thats Smiley Sad

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Error "Too many devices are connected to this account"

Change the password of your email - then It will give you a option to sign out of all other devices click yes and then connect it to your Z10 Smiley Happy Best of Luck

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
New Contributor
Posts: 5
Registered: ‎02-19-2014
My Device: Q5
My Carrier: mobifone

Re: Error "Too many devices are connected to this account"

You said "Change the password of your email" <<< its means change password of blackberry ID?

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Error "Too many devices are connected to this account"

Yes the email you were talkin about

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

Re: Error "Too many devices are connected to this account"

Change the password of the Email Account that  you are trying to Configure it on device.... It that email is the BB ID of your device change that password for it also . .

 

 

Please update the result after applied..

Thanks
Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Error "Too many devices are connected to this account"

Yes I wrote the same but thanks for the additional information

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
New Contributor
Posts: 5
Registered: ‎02-19-2014
My Device: Q5
My Carrier: mobifone

Re: Error "Too many devices are connected to this account"

Thank all of you. I did it.

My sever email only accept max 10 device Smiley Very Happy

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Error "Too many devices are connected to this account"

Welcome Bro and Thanks sameer_it17 for helping

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog