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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎07-25-2014
My Device: z10
My Carrier: o2

Essential Gestures, page 2 - Swipe Down

I have just received a new Z10, and I am stuck at this page. The swipe down gesture is not being recognised. On the previous screen I can swipe up and down, but I cannot get past this Eseeentail Gestures 2/2 page. can anyone advise me?
I have spoken to O2, and they said they would remve a BOLT-ON which apparently caused the prblem, but it's not wotking!

New Member
Posts: 3
Registered: ‎01-10-2015
My Device: Z10
My Carrier: verizon

Re: Essential Gestures, page 2 - Swipe Down

im stuck too u have any sugestions


stoatngroats wrote:

I have just received a new Z10, and I am stuck at this page. The swipe down gesture is not being recognised. On the previous screen I can swipe up and down, but I cannot get past this Eseeentail Gestures 2/2 page. can anyone advise me?
I have spoken to O2, and they said they would remve a BOLT-ON which apparently caused the prblem, but it's not wotking!



Forums Veteran I
Posts: 1,861
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: Essential Gestures, page 2 - Swipe Down

Reboot the phone, hold down power button or pull battery. After reboot, try to bypass the tutorial (I assume this is what you are referring to). Download BBve app (Blackberry Virtual Expert) from BBWorld and test the phone.