02-07-2013 11:19 PM
Im hoping someone can help me with message delivery - i am assuming i must have a configuration error somewhere as the mail delivery is very slow (basically every 15 minutes)
Here is my configuration:
Z10 - Connected to Echange via active sync
Z10 Settings: Sync Email - ON, Sync All E-Mail Folders - ON, Port 443, Use SSL - ON, use VPN - OFF, Push - ON. (the interval is greyed out). Sync Contacts/calendar/tasks/memos - ON
1 - Mail is only coming in every 15 minutes
2 - Not ALL of my mail is syncing to by Z10, when i am working on my outlook at work, send/reply/file messages - only about 50% of these messages are showing up on my Z10 (in the folders the messages have been moved to) - there doesnt appear to be any consistency of what messages arrive vs which messages do not.
3 - There doesnt appear to be anyway for you to force the device to sync now or send/receive now. When someone says - i emailed you now - you have t wait 15 minutes??? On my iphone, if you are in the mail income and pull down - it does a sync immediately so you dont have to wait for the sync - where is this basic feature in the z10?
4 - In the Blackberry HUB - there is a option called "refresh" - which you assume would start the sync now, without waiting - but it arrears to do nothing?
02-08-2013 07:42 PM
To better assist, did you setup your BlackBerry Z10 using the BlackBerry Enterprise Server or did you manually configure the settings?
02-08-2013 09:21 PM
02-09-2013 12:57 AM