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BlackBerry® Z10

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New Contributor
Posts: 8
Registered: ‎03-02-2013
My Device: z10
My Carrier: 3
Accepted Solution

Facebook Newsfeed Not Working on Z10

Hi Guys - Help required!!!

 

I've noticed a number of posts on here over the past few days about the Facebook App not loading News Feed properly. I had this issue for about 2 days, right up to the point (literally) that I started typing this post, when it suddenly started working again without my doing anything at all.

 

Does anyone have any idea what is happening?

 

The error on screen suggests a connection failure, but every other screen is available to you (i.e. your own profile page, other FB users profile pages, settings etc.), it just won't connect to News.

 

Odd, working now, but would love to know what the problem was / is.

 

Peace and Love

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Facebook Newsfeed Not Working on Z10

Hey jonniewaps,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the post.

 

I'm glad to hear the issue is resolved.  This can be caused by a connection error to the Facebook API servers.  If it does happen again please let me know.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 6
Registered: ‎05-09-2013
My Device: Z10
My Carrier: Koodo

Re: Facebook Newsfeed Not Working on Z10

Hello ViciousFerret,

 

I am having this issue. Kinda annoying.

 

Device: Z10

Sw Release: 10.0.10.85

 

I tried turning off network connections, uninstalled and re-installed FB app. Still issue exists.

 

Any workaround?.  Please leme know.

 

Regular Contributor
Posts: 66
Registered: ‎09-02-2008
My Device: Not Specified

Re: Facebook Newsfeed Not Working on Z10

I've had this issue in the past. It seems to happen and gets fixed on its own. Working fine for me right now though.
New Contributor
Posts: 6
Registered: ‎05-09-2013
My Device: Z10
My Carrier: Koodo

Re: Facebook Newsfeed Not Working on Z10

That is right, sk8er_tor. It get fixed by its own.

One thing I noticed, Newsfeed was not working, and I thought of referring the issue in net.

By switching ON the laptop, the device got automatically connected to BlackBerry Link.

A mere assumption, this could be a reason why this issue is getting resolved. Smiley Wink

 

 

 

 

Regular Contributor
Posts: 66
Registered: ‎09-02-2008
My Device: Not Specified

Re: Facebook Newsfeed Not Working on Z10

I don't connect to Link so I don't think it has anything to do with that.

New Contributor
Posts: 6
Registered: ‎05-01-2013
My Device: Z10
My Carrier: Vodaphone

Re: Facebook Newsfeed Not Working on Z10

Hi,

 

I have thé same problem! Has been like this for nearly 24 hours - beginning to get very irritating to say the least. Z10 is very good and I love it, but seems to have the usual BlackBerry issues with it - i.e things not working properly and lack of help / support from BlackBerry. If it doesn't look like improving soon the Z10 will have to back in exchange for a working reliable phone - and this would be a pity.....

 

Cheers,

 

Majacmun 

Highlighted
New Contributor
Posts: 2
Registered: ‎05-16-2013
My Device: Z10
My Carrier: Rogers

Re: Facebook Newsfeed Not Working on Z10

Same problem going on my 3rd day. Has anyone have this figured out.

New Contributor
Posts: 6
Registered: ‎05-09-2013
My Device: Z10
My Carrier: Koodo

Re: Facebook Newsfeed Not Working on Z10

There is a new software update...try it..
New Contributor
Posts: 6
Registered: ‎05-01-2013
My Device: Z10
My Carrier: Vodaphone

Re: Facebook Newsfeed Not Working on Z10

New software for what? If you're talking about Z10 update, this has been downloaded to phone with the issue still there. Is there a Facebook software update?