06-15-2013 07:35 PM
06-17-2013 05:10 PM
Hello sarah0711 and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with the Facebook for BlackBerry smartphones application.
Are you connected to WiFi or using your data plan when this happens?
What is the version of Facebook you are using? What's the OS version of your Z10 under Settings>About>OS?
06-18-2013 01:13 PM
Seems like a lot of people have problems with the Facebook app. This is also the reason I came to this site. Unfortunately I have not yet gotten any solution of how to solve it. I tried to uninstall and install the latest, but still, didnt work.
06-18-2013 11:58 PM
Same problem started today. OS 10.0.10.822 Z10 Facebook app. Happens on wifi or via carrier. Rebooted several times upgraded Facebook app still the same. Uninstalled Facebook and downloaded and reinstalled still the same problem with news feed not working.
06-19-2013 09:16 AM
Can you check in you can access the internet via WiFi when the data service is turned off?.
I have another problem where I cannot access the internet on WiFi when data service is off (I noticed from the usage tha it actually used my data plane even if I was connected through WiFi). Yesterday when I tested, suddenly WiFi worked and the facebook app worked again.
06-19-2013 09:59 AM
06-19-2013 10:22 AM