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New Contributor
Posts: 9
Registered: ‎04-01-2013
My Device: z10
My Carrier: verizon
Accepted Solution

Facebook profile pictures not showing up in my Contacts

For some reason only two or three of my contacts show their facebook profile pictures, even though probably 75% of my contacts have facebook photos... why would the pics only show for a few contacts?  And how do I fix it?  I've checked FB settings and phone settings, but I must be missing something!

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook profile pictures not showing up in my Contacts

You can easily delete your Facebook account from the #Z10, reboot and set it up yet again and allow those pictures to sync.

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New Contributor
Posts: 9
Registered: ‎04-01-2013
My Device: z10
My Carrier: verizon

Re: Facebook profile pictures not showing up in my Contacts

Well, I was reluctant to try that because I just spent hours cleaning up duplicates and linking and unlinking profiles in my contacts folder.  But okay, so I tried it anyway.  Now I have a few different peoples facebook pictures, but just a few... and I have to clean up my contacts folder...again.  I need to find the reason why it's happening so I can fix it.  But thanks anyway Smiley Happy

New Contributor
Posts: 9
Registered: ‎04-01-2013
My Device: z10
My Carrier: verizon

Re: Facebook profile pictures not showing up in my Contacts

 I spoke too soon!!  The pics and additional profiles are coming in slowly, little by little.  Now it will be worth it (and easier to identify the records) when I clean up the contacts.  Thank you! Smiley Happy

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook profile pictures not showing up in my Contacts

You're welcome. Give it a coupe says before you start linking and deleting. It takes the sync and then the device itself a while to identify and link duplicates.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code