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BlackBerry® Z10

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Trusted Contributor
Posts: 181
Registered: ‎01-11-2013
My Device: Blackberry Passport
My Carrier: Optus Australia

Filed Hotmail emails still displaying in Outlook & Hub

Does anyone know the reason why the filed emails from Web Outlook are still displaying after I have filed them to folders? 

 

Thanks,

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Filed Hotmail emails still displaying in Outlook & Hub

on your Z10, you can configure the Hub to hide filed messages.

hub >> overflow menu (right button) >> settings >> Display and actions >> Show Filed Messages On/Off



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Trusted Contributor
Posts: 181
Registered: ‎01-11-2013
My Device: Blackberry Passport
My Carrier: Optus Australia

Re: Filed Hotmail emails still displaying in Outlook & Hub

Xandrex,

I have done this with my mobile now. However I have a few weird emails that Just wont move after I have turned this setting on and after I also hit refresh. No idea whats going on? Maybe delete the account and start again?
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Filed Hotmail emails still displaying in Outlook & Hub

depending on the server on Microsoft side, the moving synchronization can take a few hours. Can you wait tomorrow and tell us?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Trusted Contributor
Posts: 181
Registered: ‎01-11-2013
My Device: Blackberry Passport
My Carrier: Optus Australia

Re: Filed Hotmail emails still displaying in Outlook & Hub

Very weird things have been happening after I reset my Z10 yesterday. 

 

I thought I would retry this file option in my email account- Web outlook(old hotmail). It works if you file emails one at a time. 

 

This is very weird you should be able to do multiple emails and file them all at once...???

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Filed Hotmail emails still displaying in Outlook & Hub

do I understand correctly?

you are in the outlook.com Webmail.
- when you file one single email, the filing is synchronized on the Z10.
- when you file several emails, the filing is synchronized for no email at all on the Z10



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Trusted Contributor
Posts: 181
Registered: ‎01-11-2013
My Device: Blackberry Passport
My Carrier: Optus Australia

Re: Filed Hotmail emails still displaying in Outlook & Hub

In my case-correct.