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New Contributor
Posts: 3
Registered: ‎07-18-2013
My Device: blackberry z10
My Carrier: cell c

Finding my emails

I have just went to check my emails and they are all gone...plz can somebody assist me in how to get them back?

All my emails and text msg are all gone
Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Finding my emails

[ Edited ]

OK... three questions: who is your carrier, what kind of email account and what OS are you on?  If you are running OS 10.0 emails only remain on the phone for 30 days.  If you deleted an email on your phone, it will also delete on server.  But, ALL emails are suddenly gone?  Even new ones? 

 

Text messages.  I have seen this mentioned a couple of times when an OS update was applied.  Have you recently updated?  A little more info would be helpful.  Thanks