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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎01-13-2014
My Device: BlackBerry Z10
My Carrier: Virgin

Flashing LED Light

I dropped my phone in water. Now, when I tried to charge it to see if it is working, it will not turn on, however the LED flashes. It's three quick red flashes followed by two slow ones. What does this mean?

Developer
Posts: 32
Registered: ‎10-16-2012
My Device: Play book
My Carrier: aircel

Re: Flashing LED Light

is the mobile got dry or still its wet ?
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Flashing LED Light

It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out. It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
4. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.

Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
*Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
*On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
*On the dashboard of your car on a sunny day

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Forums Advisor III
Posts: 1,177
Registered: ‎01-23-2009
My Device: Samsung Galaxy S2, Samsung Galaxy S3, Samsung Galaxy Note 4, BlackBerry Torch 9800, BlackBerry Z10, Blackberry Z30, BlackBerry Priv
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Re: Flashing LED Light

The uncooked rice method is the best! Done that with my son's phone twice and it worked just fine.