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BlackBerry® Z10

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Posts: 94,473
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forwrding Mail

Let me ask this.. two questions:

 

  1. In that CC: portion of the forwarding email you're composing, are those pre-filled contacts in a [GRAY] box or a [BLUE] box?
  2. You are positive that in initiating the forwarded message, you are touching the [-->] button, not the reply all [<<--] button.
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Contributor
Posts: 10
Registered: ‎08-03-2013
My Device: z10
My Carrier: Verizon

Re: Forwrding Mail

Gray Box

Contributor
Posts: 10
Registered: ‎08-03-2013
My Device: z10
My Carrier: Verizon

Re: Forwrding Mail

Yes, forward only not reply to all

Posts: 94,473
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forwrding Mail


smworth1 wrote:

Gray Box


The gray box are ONLY "suggested" or hinted email addreses, based on those you've forwarded in that same conversation in the past, or that it reads from the email being forwarded.

 

If you touch on one of the gray box email addresses, it pops it into the actual CC field and becomes BLUE.

 

This is working as designed. If you don't want those gray box emails to receive the forwarded message, ignore them, they won't be sent.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Contributor
Posts: 10
Registered: ‎08-03-2013
My Device: z10
My Carrier: Verizon

Re: Forwrding Mail

Super, Thanks for your help.

Posts: 94,473
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forwrding Mail

You are very welcome.

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code