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BlackBerry® Z10

New Contributor
Posts: 2
Registered: ‎04-26-2013
My Device: BBZ10
My Carrier: maps


Hi in my BBZ10 the GPS doesn't work. It's on but it doesn't localize my position! When I enter in my maps app and I try searching where I am it says error 4031! What do I have to do? Thank you
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10


Hi bellavera,


Where are you currently located? BlackBerry maps does not support coverage in some areas.






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New Contributor
Posts: 6
Registered: ‎03-29-2013
My Device: z10
My Carrier: AT&T


I have the same issue - it won't find me and the blue icon just spins until it gives up and then it gives me a red icon in the upper right-hand corner. I had Location Services off for a while as I thought it might be affecting my battery life, but I've turned that back on which should allow the map to locate. so now whenever i search for things it gives me random locations across the country. It's really frustrating.


I downloaded one of GPS Google map apps and it finds me in seconds, but it does navigate so I'm going to try google maps as a web-based app for a bit.


If anyone knows how to fix BB Maps with this issue, please help