05-24-2013 09:47 AM
I started getting countinuous 'this tag is blank or not recognised' messages on my screen. They appear every few seconds, accompained by a vibration.
It started out of the blue as I wasn't even using the device. I re-started it, but it does not help.
Anyone knows what to do?
Solved! Go to Solution.
05-26-2013 11:12 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What type of email account is added on your BlackBerry Z10? What version of BlackBerry 10 are you currently running? Go to Settings>About to find this information.
Do you get this error message only in BlackBerry Hub?
I look forward to your reply.
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Click Accept as Solution for posts that have solved your issue(s)!
05-29-2013 12:42 AM
I'm having the same problems as well. It started up randomly, I was sending a picture to a friend through BBM. Now every time I put my phone down, it buzzes and the "This tag is blank or not recognized" message pops up, along with a vibrate.
I've tried restarting my handset, and I've tried a hard reset as well and neither of them did any good.
This happens no matter where I am in the phone. It pops up when I'm answering a text or a BBM. It shows up when I'm in an app or using the browser.
I currently have a Gmail account set up, and the version of BB10 software that I'm running is 10.0.10.85, the OS is 10.0.10.672
05-30-2013 09:18 AM
I had seen this happen to someone - who'd stuck an NFC business card in their case.... The BlackBerry kept reading the card (which was blank)...
06-15-2013 02:28 AM
06-17-2013 01:02 PM
I have reached out offline to get logs for this issue - hopefully our dev team can identify and rectify quickly!
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
06-17-2013 01:27 PM
What type of surface and what case are you using?
I wonder if the NFC signal was bouncing back to device or possible some other device was interfering
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