Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

New Contributor
Posts: 3
Registered: ‎06-14-2014
My Device: z10
My Carrier: Orange
Accepted Solution

Getting error "SIM card isn't compatible"

Hi, i've been using data flawlessly on my z10, until yesterday it stopped working and am getting the message "The SIM card isn't compatible". Everything else is working perfectly, i can make call, send text and even use the wifi. Also my phone is already unlock. Any help would be appreciated.



New Contributor
Posts: 9
Registered: ‎06-14-2014
My Device: Blackberry z10
My Carrier: airtel

Re: Getting error "SIM card isn't compatible"

Software issue, reinstall it
Trusted Contributor
Posts: 166
Registered: ‎03-07-2014
My Device: Z10 STL100-2
My Carrier: Out

Re: Getting error "SIM card isn't compatible"

It's because of data transfer problem generally, not because of Z10 mulfunction nor SIM itself. Most of times it linked with Your data plan with carrier is switched off or never was switched on.

So first step You need is communicate with You carrier techs to check have You any problem of You data plan account or not.