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Regular Contributor
Posts: 93
Registered: ‎07-07-2009
My Device: Rocking my Z10 and PlayBook
My Carrier: Vodafone UK

Gmail - Syncing Sent items and folders

Hi 

 

I have set up a standard Gmail account, without using any advanced settings; i.e. just added account.

 

If I send an email from my PC, it doesn't show on my phone in the sent items (like it used to on my 9900)

Also, emails that go direct to a folder, are not being presented on my phone - I only know they exist if I see them on the PC.

 

How do I resolve this? It's causing issues, as I'm not responding to emails, as I don't know they are there!!

 

Hope that makes sense.

 

Thanks

Love Me - Love My BlackBerry
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Z10 OS Version: 10.0.10.690
Z10 Software Release: 10.10.90
PlayBook - 2.1.0.1526
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Gmail - Syncing Sent items and folders

Hi jrsc109,

 

From the BlackBerry Hub, click on the 3 dots in the lower right corner then choose Settings>Display and Actions. Make sure that Show Sent Messages is enabled.

 

Thanks.

 

-CptS

 

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Guru II
Posts: 22,045
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Gmail - Syncing Sent items and folders

If that doesn't work here's another tip. You can setup your Gmail account using ActiveSync instead of IMAP (the default for GMail.) that will give you push mail and the ability to have those folders sync easily.

The following instructions are for paid Google Apps accounts but will work on Gmail accounts opened before Jan 30, 2013.

Remove your Gmail account from the Z10 and follow the instructions here:

http://www.blackberry.com/btsc/KB33472

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Contributor
Posts: 10
Registered: ‎01-13-2012
My Device: z10
My Carrier: Vodafone

Re: Gmail - Syncing Sent items and folders


John_Clark wrote:
If that doesn't work here's another tip. You can setup your Gmail account using ActiveSync instead of IMAP (the default for GMail.) that will give you push mail and the ability to have those folders sync easily.

The following instructions are for paid Google Apps accounts but will work on Gmail accounts opened before Jan 30, 2013.

Remove your Gmail account from the Z10 and follow the instructions here:

http://www.blackberry.com/btsc/KB33472

it doesn't work... other tips?