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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎03-11-2013
My Device: z10
My Carrier: bell

HELP blackberry z10 won't start

I got the new blackberry z10, was very excited but am now having great difficulties with it. I have had it for a couple of weeks and it was working fine. 2 days ago it wouldn't turn on.  I have taken the battery out and it back in, nothing. Charged it for a whole day, nothing. I am very frustrated as I am travelling right now and rely on my phone for everything. Is there a solution to this or should I return the phone and go with another brand?

Forums Advisor III
Posts: 1,423
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: HELP blackberry z10 won't start

Take it to the dealer and get it exchanged. It is unfortunate if you got a defective phone. This can happen with anything that is working with elecronics or mechanics. We have a number of these phones and they are all working very well.

 

Once you learn the phone and are used to it, you will like it a lot!

 

 

Jerry G.