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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎06-03-2013
My Device: Z10
My Carrier: Nashua Mobile

HIGH DATA USAGE ON MY BB Z10

I'm very disappointed on the high data usage of my new BB Z10 and I have no idea how to reduce it.  I've think the service providers must point it out and warns the client before he/she signs the contract.  If I knew this before hand, I've would never upgraded to this phone.

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: HIGH DATA USAGE ON MY BB Z10

hello,

the data usage is comparable to the other brands (Android / iOS / Windows Phone).

Nashua Mobile has already warned you in the contract you signed with them.



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Contributor
Posts: 15
Registered: ‎11-16-2012
My Device: blacberry torch
My Carrier: t mobile

Re: HIGH DATA USAGE ON MY BB Z10

same here , it is something in the firmware or software of the new Z10,  I went back to my torch and I have a $500 Z10 seating on my desk.  I would not advise anyone to buy this unit as long as they did not solved the problem.  It looks like a .....

Posts: 94,683
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HIGH DATA USAGE ON MY BB Z10

There is not a problem, there is simply lots of data you're using.

 

You and I both are accustomed to the traditional BIS BlackBerry data plans, which used compressed data. Those other brands such as iPhones and Androids never used compressed data, and they use just as much data as your Z10.

 

The Z10 is working (and using data) as designed.

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Contributor
Posts: 15
Registered: ‎11-16-2012
My Device: blacberry torch
My Carrier: t mobile

Re: HIGH DATA USAGE ON MY BB Z10

It does not matter how much data I use because in my plan I have unlimited data for BB activities, I pay a premium for this.  Now the data that is not BB activities I do not use.  the problem is that the Z10 has a flow as it does not differentiate the data as the other model of BB and you end up paying twice for the same service!  I like the unit but it is unusable as a BB when traveling.

Posts: 94,683
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HIGH DATA USAGE ON MY BB Z10

I don't understand what you mean, "the Z10 has a flow as it does not differentiate the data".


pdnirc wrote:

.  Now the data that is not BB activities I do not use. 


huh?

 

Are you on Tmobile US, UK, DE, or what?

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Contributor
Posts: 15
Registered: ‎11-16-2012
My Device: blacberry torch
My Carrier: t mobile

Re: HIGH DATA USAGE ON MY BB Z10

T-mobile US

Posts: 94,683
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HIGH DATA USAGE ON MY BB Z10

Tmobile has different data plans, but from what you describe, you sound like you have the unlimited data plan. And that includes ALL data, email, internet, BBM, AppWorld, Facebook, twitter, etc.

 

That does not include unlimited data while traveling out of the country.

 

So now, can you simply explain what the issue is?

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Regular Contributor
Posts: 72
Registered: ‎05-06-2013
My Device: Z10
My Carrier: AT&T

Re: HIGH DATA USAGE ON MY BB Z10

It also does not include unlimited data when roaming, even in the US, if you are not on a T-Mobil tower, like if you have to roam over to a AT&T tower while traveling in the US. The data is limited outside of the T-Mobil (US) network. T-Mobile was very clear about that when I was inquiring with them, and it's clear in their documentation also.

 

Fred

 

Contributor
Posts: 43
Registered: ‎06-08-2013
My Device: BBZ10
My Carrier: Bell

Re: HIGH DATA USAGE ON MY BB Z10

Hi. I also had high data use on my new Z10 causing near limit reached very quickly. After consulting with Bell tech staff ( which were very helpful) My from phone data showed a high send of 77 kbs very often. My data use returned to normal after logging out of Twitter, LinkedIn and YouTube. I haven't went back to find which it was after normal data use returned. So it wasn't the Z10 after all but a problem app.

Robz