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BlackBerry® Z10

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Trusted Contributor
Posts: 188
Registered: ‎02-01-2013
My Device: Z10, PlayBook 64 OS2.1
My Carrier: O2 UK
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HeLp MoViNg FrOm NoKiA to z10 please.

[ Edited ]

not quite sure what happened to the title... just went like that while typing from my pb.

 

anyway, i am moving from nokia classic to z10. i have hundreds of contacts some of which have many numbers emails etc. There are far too many to fit on a sim and they would also all be shortened to 14 characters.

 

However, i can export my contacts to a csv file OR nbu file. Any way of getting this info onto my z10 easily?

 

Be very useful if there was a faq to help users of each of the other brands move with ease to the new blackberry.

 

Thanks?

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Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: HeLp MoViNg FrOm NoKiA to z10 please.

Hi zaba76,

 

Thanks for the question.

 

The easiest way to move the contacts is to import the csv file into Gmail or Yahoo! or Windows Live Email account and then add the email account in Settings>Accounts.  When going through the setup make sure sync contacts is set to On. 

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


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Trusted Contributor
Posts: 188
Registered: ‎02-01-2013
My Device: Z10, PlayBook 64 OS2.1
My Carrier: O2 UK

Re: HeLp MoViNg FrOm NoKiA to z10 please.

[ Edited ]

I have hotmail account and that is one of the emails I set up on my phone... So far i have been amazed that I have been able to use my phone just from the sync from my Facebook and linkedin accounts. Crazy.

So, if I import my phonebook csv to hotmail my z10 should sync it.


Things is: i'm work for myself and 'm not sure I want certain contacts which are business in my hotmail. And I guess that I have to keep them there as if I remove from hotmail they will move from the phone?

--------------------------------------------------------------------------------------------
'LIKE' me if it makes sense...

PS. The BlackBerry Z10 & PlayBook rock with the QED uPlay!
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: HeLp MoViNg FrOm NoKiA to z10 please.

Thanks for the quick reply.

 

You can remove the contacts from Hotmail once the synchronization is done, just make sure you turn off sync contacts in the Account Settings.

 

This is just a workaround so you can get all those contacts on the BlackBerry Z10 Smiley Happy

 

 


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


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Trusted Contributor
Posts: 188
Registered: ‎02-01-2013
My Device: Z10, PlayBook 64 OS2.1
My Carrier: O2 UK

Re: HeLp MoViNg FrOm NoKiA to z10 please.

Thanks very much! Very appreciated. Will tackle that tomorrow evening. Off to dream of playbooks now.
--------------------------------------------------------------------------------------------
'LIKE' me if it makes sense...

PS. The BlackBerry Z10 & PlayBook rock with the QED uPlay!
Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: HeLp MoViNg FrOm NoKiA to z10 please.

with its current OS (2.1), the PlayBook delivers a primitive experience compared to your current Z10. But indeed the screen is bigger Smiley Happy



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Trusted Contributor
Posts: 188
Registered: ‎02-01-2013
My Device: Z10, PlayBook 64 OS2.1
My Carrier: O2 UK

Re: HeLp MoViNg FrOm NoKiA to z10 please.


ViciousFerret wrote:

Hi zaba76,

 

Thanks for the question.

 

The easiest way to move the contacts is to import the csv file into Gmail or Yahoo! or Windows Live Email account and then add the email account in Settings>Accounts.  When going through the setup make sure sync contacts is set to On. 

 

Let me know if you have any more questions.

 

Cheers.


Hi there,

 

I attempted this... my hotmail contacts didn't update on my z10.

 

I'm not sure what the frequency of sync is but I waited a couple of days then I turned off the sync contacts and then turned it back on again... hoping this would refresh the contacts.

 

Unfortunately, I now have zero hotmail contacts on my z10. My contact list only contains linked in and facebook contacts.

I checked my hotmail in case I had deleted all my contacts but they are still there just fine.

 

Any ideas to fix this please?

--------------------------------------------------------------------------------------------
'LIKE' me if it makes sense...

PS. The BlackBerry Z10 & PlayBook rock with the QED uPlay!
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: HeLp MoViNg FrOm NoKiA to z10 please.

Hey zaba76,

Thanks for the reply.

 

Do you have any groups in your contacts?  Also go into Settings>Accounts and click on your Hotmail address and does it say Yes to sync contacts?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Trusted Contributor
Posts: 188
Registered: ‎02-01-2013
My Device: Z10, PlayBook 64 OS2.1
My Carrier: O2 UK

Re: HeLp MoViNg FrOm NoKiA to z10 please.

Hi,

 

Sync email on

Sync contacts on

Sync calendar on

Sync tasks on

 

I had some groups on messenger but this never affected the contacts. My pb contacts are updating but not my z10. My z10 didn't appear to be updating after the initial sync, so I unsynced and resynced but Since unsync and resync I now have no hotmail contacts at all on z10. My pb is fine. It's like z10 can't access my hotmail contacts anymore.

--------------------------------------------------------------------------------------------
'LIKE' me if it makes sense...

PS. The BlackBerry Z10 & PlayBook rock with the QED uPlay!
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: HeLp MoViNg FrOm NoKiA to z10 please.

[ Edited ]

Hey zaba76,

Thanks for the reply.

 

I would suggest removing the groups for now as this is a known issue to synchronize the contacts or to restore contacts as seen in this KB article: www.blackberry.com/btsc/KB33578

 

After this is done, give it between 30 min and 1 hour to see if the contacts synchronize to the BlackBerry Z10.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!